Date: Dec. 14th, 2009 01:14 am (UTC)
*Be alert
*Be assertive -- do not go quietly
*Know your rights

Also, since an episode of Criminal Minds (the one with the woman who's being stalked -- idk the name of it) I'm much more careful with customer's personal information. I work at a Blockbuster and I try to never say a customer's complete info (like address or telephone number) out loud unless they ask me to.
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